Keep on rolling – managing a large rail improvement project

Client: London Underground

Authors/Consultant: Steve Curram, David Exelby, and Jocelyn Lovegrove

Case summary: The London Underground carries up to 4 million passengers a day, and required a major upgrade involving new trains and signalling, plus much additional engineering work. A working system must be maintained during the upgrade, requiring a complex migration process to be planned and implemented. The service operators receive financial penalties for poor system performance against constantly rising targets. The system dynamics project captured progress on train introductions and engineering work, their impact on system performance, and the resulting financial implications. The model enabled management to assess different options for work scheduling against changing conditions of access to the system they were improving.

Links to articles, presentations or models:
Link to the Paper 
For further information, contact Steve Curram at DAS Ltd –