Abstract for: Knowledge management model for a flight test environment
This paper investigates how Knowledge Management (KM) patterns in a Brazilian Air Force (BAF) flight test environment, can be simulated using a System Dynamics (SD) methodology. The research has been conducted initially by a literature review on the main KM and SD theories. Data for this research was collected in a previous work where a documental research regarding the flight test environment KM was done and a questionnaire was submitted identifying a low KM maturity level and the flight test core competence as the capability of performing flight test campaigns. The problem issued was the trade off between actions focused on performing flight test campaigns versus knowledge management to transfer the core competence inside organization in order to keep it in a high level. As a result of this work, it was feasible to build a system dynamics qualitative model, where fluxes and stokes were identified and the relation between them emerged by identifying systemic feedback loops that may compromise the KM and core competence transfer, enabling a holistic visualization of the problem, better understanding and possibilities of improvement.