REPLY Definition of root cause (SD6802)

[SDMAIL Bill Braun]

Posted by  Bill Braun <bbraun at hlthsys.com>

Ralf Lippold talks about surfacing mental models and opening them to 
challenge in the context of building shared vision.

I've recently been facilitating conversations at work where the process 
is centered on the future people want. I've found that while the future 
anyone wants is shaped by their mental models of the past/present, 
speaking of a desired future skips over, in large part, the 
problematizing of the past/present. As such, the challenging that takes 
place emerges around the "even better future" that one person sees as a 
function of building on someone else's picture of their desired future.

The result is a strong shared vision, it resonates with passion, and 
people make public promises to bring the future into the present.

For more on this see designedlearning.com.

Bill Braun
Posted by  Bill Braun <bbraun at hlthsys.com>
posting date  Sun, 09 Mar 2008 09:47:05 -0400