REPLY Definition of root cause (SD6782)
SDMAIL nickols at att.net
nickols at att.net
Wed Mar 5 05:31:55 CST 2008
Posted by "nickols at att.net" <nickols at att.net>
Re Jack Homer's post
I agree with Jack's assertion that searching for "root" or "real" or
"true" causes in complex social systems is a fruitless endeavor. Not
only is there no end to the forces at play, they are also changing over
time. Note also that Jack is careful to separate complex social systems
from engineered (what I take to be "physical") systems (e.g, a
production line).
I think there is too much testimony to the efficacy of a quest for root
cause to dismiss it out of hand but I also believe that it is a concept
(and a technique) that is far from universally applicable.
Regards,
Fred Nickols
Posted by "nickols at att.net" <nickols at att.net>
posting date Tue, 04 Mar 2008 15:15:50 +0000
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