REPLY Society Strategy Development (SD7084)
SDMAIL peter Luttik
peter.luttik at dotank.nl
Thu Jun 19 06:23:21 CDT 2008
Posted by "peter Luttik" <peter.luttik at dotank.nl>
I really enjoyed reading the responses to my note about change
resistance. First I need to clarify to Steve that my intention was to
focus on understanding the role change resistance playes in structuring
and maintaining social systems. If you take the view that survival of
social systems is good, that means that change resistance has also a
positive role to play.
The US federal papers and the founding fathers intention to limit power
and decision making - which they considered a positive design feature
also plays a role. Basicly every growth cycle with limits to balance
it is unstable and collapses justs as quickly as it grew. So slowing
down change is allready at a very fundamental level necessary to bring
stability.
Second John's paper triggered me on the role of intuition in decision
making. I look at intuition as the acquired insight or in argyris terms
the mental models of individuals or organisations, whose origins - the
data pool and selection thereoff has become inaccessible. Who reads the
federal papers anyway :). Many cultural mental models have that
character. E.g. as a dutchman married to an American I find the US
friendliness appealing, albeit sometimes superficial, while my wife
likes the dutch openness as long as it doesn't become to rude. The
call that the frontier versus the island intuition. The US frontier
required one to make friends quickly and avoid enemies. The dutch
islands behind dikes required one to solve differences even if it took
some effort. Most of us don't live either at the frontier or at an
island, but the intuitive behaviour is through training and example
sustained. Most of us don't think about the function of
superficiality or rudeness (or their positive sides), but just live with
them. Could it be that the vast majority of our shared knowledge is in
that sense intuitive - without knowledge of its origins (for most): why
do we need to cut costs, focus on stakeholders or shareholders, be on
time etc.
To me strategic decisionmaking is mostly a process of clarifying
intuitions, both on values as well as processes. What do we all know
to be true and right, so much so that we never talk about it? A key
role of working with systems models is to start working on the visible
side of our knowledge - the things we are aware off (and we often aren't
good in) and explore the invisible values and knowledge. Mental models
not as source of resistances but as viable and sustaining memes (Dawkins?)
Maybe in our search for change and adaptation we should learn to value
the achievements of those memes and then move forward. I will spend
the next two days trying to understand why the dutch farming community
is doing so well (even though like all farmers they are complaining
endlessly). Trying to move from the accepted knowledge and myths to
the underlying roots has allready been a wonderfull learning journey,
which gave me lots of respect for the complexity and the strengths of
the historically grown structures. We modelled that and are now going
to test its resiliance against some extreme but possible futures to see
what we can learn from that.
Our reason for existence has always been to promote change, adaptation
and identifying new directions. And I believe that to be critical in a
society where most forces responsible for steering us look backwards,
while change is speeding up.
But maybe we need to add uncovering the value(s) created in the
past. A systemically learning society could then avoid the short cuts
of populism as well as the blockades fueled by fears of the future to
move societal performance to a higher level.
Or is that overly careful and should we accept our role a the "jester of
the king': telling truth in a funny way. Or that of the ants without a
sense of smell, who get lost, often die, but sometimes find the new
sources of food that the "normal ants" following their smell path will
never uncover.
Does this still make sense and does it help in finding strategic
direction for SD??
Peter
Posted by "peter Luttik" <peter.luttik at dotank.nl>
posting date Wed, 18 Jun 2008 20:42:29 +0200
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