Abstract for: Psychosocial Risk in the Nursing Personnel of a Health Care Provider
In the services of a health care entity, the nursing personnel faces stressing situations during the performance of their labor functions as a consequence of the psychosocial factors they daily face. For being an evident risk in a health care institution, it requires an appropriate management. Psychosocial risk factors and their consequences are studied through a system dynamics model in order to understand their behavior and determine the policies that contribute to the psychosocial risk management. Within the discoveries we found that Health Care Providers (known in Colombia as IPS) shall pay attention to the Burnout Syndrome and implement good practices for the psychosocial risk in order to reduce the costs associated with the personnel, increase the profits and enhance the patient care.