Abstract for: Corporate Training Dynamics and Insights
The Catalyst® Virtual Academy (CVA) is a training organization at Computer Sciences Corporation (“CSC”), a global, Fortune-500 Corporation of over 90000 people. It has been a great success over many years with participation steadily increasing. However, certain constraints on time threatened that success. What is causing these constraints on time and what could be done to improve this situation? This paper reports on a System Dynamics approach used to gain insight into this problem and discusses the process followed, the results, and the insights gathered on the journey to the results. This paper may interest anyone who wants to have a clear understanding of the process followed in building and using a system dynamics model to gain insight into a real-world problem. In addition, it may be of interest to anyone managing an enterprise wide training organization.