The solution to the "mental model problem,"
according to system dynamicists, is to have decision makers map-out their
mental models on the computer via system dynamics, and let the machine
trace through the inherent dynamics. Then, through interaction with the
computer, decision makers can improve their mental models and learn about
the system they are trying to understand and control. Indeed, in system
dynamics modeling, the process of modeling is seen as being more valuable
than the model itself
.
In system dynamics modeling it is also typical to take a model that is
insightful and turn it into a game or management flight simulator.
The argument for doing this is that a decision maker should train in a
simulator just like a pilot does and, in doing so, greatly improve his
or her mental model of the system he or she is trying to understand and
control. Creating an effective system dynamics game from an insightful
system dynamics model is a nontrivial task and a research area in and of
itself.